We’ve got some exciting news to announce! We’ve recently begun rolling out our new and improved search experience across agencies in the AgencyIQ system. If it hasn’t already hit your agency, it will in the next 3-5 days as we complete the roll-out. The switchover is automatic and requires no action on your part.

What does that mean for you? Well, primarily it means much faster searching! Simply type a contact name in the search box at the top of the screen and in under a second you should be presented with the results; orders of magnitude faster than the old search system. In addition, your results will be ranked by relevance, which will be noted on the left-side of your results… a longer blue bar indicates a “more relevant” result.
Hopefully this will get you to your customers and prospects much more quickly!
We are still tweaking the results and adding to this new feature, but if you happen to run into a snag and want to use the old search, it’s still available for a while longer at the bottom of the search results page. Just try your search with the new system, and if you can’t find what you’re looking for, try again at the bottom with the “old way.” Hopefully we won’t need that much longer, but it’s there just in case.
We plan on rolling this technology out to other areas of the system as well, including mail and searching for other things like notes and reminders. We’ll post more as these become available.
Please let us know if you notice any issues with the new search, and as always, thanks for using AgencyIQ!


